Privacy policy
At Experience Fredericia (“Experience Fredericia”, “we”, “us” or “our”) we prioritise confidentiality and data security. This privacy policy applies to our processing of personal data and sets out guidelines for Experience Fredericia’s processing of your personal data and provides you with the information you are entitled to receive under applicable data protection legislation. You must read the privacy policy before submitting your personal data to us.
1. Data controller and contact details
The data controller of your personal data is:
Experience Fredericia
Vendersgade 74, 4. sal
DK-7000 Fredericia
Phone: +45 9215 0123
ch@businessfredericia.dk
2. Visiting the website
2.1 Cookies
Types of personal data
Experience Fredericia uses cookies on the website www.experiencefredericia.dk and processes your personal data in connection with this. Experience Fredericia may collect the following personal data about you when you visit our website:
The purposes of the processing
Your personal data may be processed for the following purposes:
Experience Fredericia processes your personal data on the following basis:
Storage period
Cookies are deleted in accordance with our cookie policy, which you can access via the round cookie icon in the bottom left corner. However, the data can be stored longer in anonymised form.
2.2 If you use the contact form on the website or otherwise communicate with us
Types of personal data
Experience Fredericia collects and processes your personal data when you use the contact form or chat function on the website www.experiencefredericia.dk or otherwise communicate with Experience Fredericia. Experience Fredericia collects, processes and stores the following types of personal data about you:
Your personal data will be processed for the following purposes:
Processing basis
Experience Fredericia processes your personal data on the following basis. The basis depends on the nature of your enquiry.
Storage period
Your personal data will be stored for 1 year. However, the data can be stored longer in anonymised form.
If you are a customer or employee of one of our customers, suppliers or other business partners, please refer to the section below.
3. If you sign up for our newsletter
Types of personal data
Experience Fredericia collects, processes and stores your personal data for marketing purposes when you sign up for the newsletter. Experience Fredericia may collect, process and store the following types of personal data about you:
The purposes of the processing
Your personal data may be processed for the following purposes:
Processing basis
Experience Fredericia processes your personal data on one or more of the following bases:
Storage period
Your personal data will be stored as long as your consent to receive newsletters remains active.
You can always withdraw your consent by clicking the unsubscribe link at the bottom of each email or by contacting us as described below. However, withdrawing your consent will not affect the lawfulness of the processing that preceded the withdrawal.
We keep documentation of your marketing consent for two years after you have withdrawn your consent to receive direct marketing material. The retention period is determined on the basis of Experience Fredericia’s legitimate interest in being able to document that direct marketing has taken place in accordance with applicable law (Article 6(1)(f) of the General Data Protection Regulation).
The data can also be stored longer in anonymised form.
4. If you are applying for a job at Experience Fredericia
When you apply for a job at Experience Fredericia, we process your personal data in connection with the recruitment process. We recommend that your application does not contain a social security number or sensitive personal data, for example, data revealing racial or ethnic background, religion, trade union membership, sexuality or health-related information.
Types of personal data
Experience Fredericia may collect, process and store the following types of personal data about you:
Purpose of the processing
Your personal data will be used to assess whether we want to offer you a position at Experience Fredericia.
Processing basis
Experience Fredericia processes your personal data on one or more of the following bases:
Storage period
If you are offered a position at Experience Fredericia, your application and other relevant personal data collected in connection with the recruitment process will be stored by us in your personnel file.
If you are not offered a position, we will retain your application and any additional personal data collected during the recruitment process for a period of 12 months after our rejection, unless you have consented to a longer retention of such personal data.
You can at any time revoke any consent you may have given as part of our recruitment process. Withdrawing your consent will have an effect on the future processing of your personal data, but will not affect the lawfulness of the processing based on the consent before the withdrawal. If you wish to withdraw your consent, you can contact us as indicated below.
Criminal records are deleted immediately after we review them.
5. If you are a customer, supplier, business partner, etc.
This section includes the policy for Experience Fredericia’s processing of personal data about owners of sole proprietorships or contact people at customers, suppliers and other business partners that collaborate with Experience Fredericia.
Collection of personal data
Experience Fredericia may collect, process and store your personal data in the following cases:
Types of personal data
Experience Fredericia may collect, process and store the following types of personal data about you:
The purposes of the processing
Your personal data may be processed for the following purposes:
Processing basis
Experience Fredericia primarily processes your personal data on one or more of the following bases:
Storage period
Your personal data will be stored for 3 years from the end of the collaboration. However, the data can be stored longer in anonymised form.
6. If you visit our social media profiles
This section includes the policy for Experience Fredericia’s processing of personal data collected via Experience Fredericia’s profiles or social media pages.
Experience Fredericia and the social media providers are joint data controllers for the processing of personal data collected in connection with your visit to Experience Fredericia’s profile or page on the individual social media platform. Experience Fredericia complies with the Danish Data Protection Agency’s guidelines on joint data responsibility and endeavours, using available tools and means to best ensure that you receive information about the processing of your personal data when you visit Experience Fredericia’s profiles or social media pages.
Experience Fredericia has profiles or pages on the following social media platforms:
Collection of personal data
When you visit or interact with our social media profiles, Experience Fredericia and the social media provider may collect, process and store the following types of personal data about you:
The purposes of the processing
Experience Fredericia processes your personal data for the following purposes:
Processing basis
The processing of your personal data is based on the following grounds:
Storage period
Your personal data will be stored for 1 year. If you no longer want your likes, comments and reviews to appear on our profiles or social media pages, you must delete this information yourself. However, the data can be stored longer in anonymised form.
Please refer to the privacy policy of the individual social media provider for information on how long they store your personal data.
Who do social media providers share your personal data with?
Social media providers may share your personal data with the following categories of recipients, among others:
The social media providers may transfer your personal data to recipients outside the EU/EEA in accordance with applicable data protection legislation. You can read more in each provider’s privacy policy.
You can read more about who Experience Fredericia shares your personal data with in the section Disclosure to other data controllers and transfer to data processors
7. If you sign up for our events
Types of personal data
When you register for an event, we process your personal data. Experience Fredericia may collect, process and store the following types of personal data about you:
Purpose of the processing
Experience Fredericia processes your personal data for the following purposes:
Processing basis
Experience Fredericia processes your personal data on one or more of the following bases:
Storage period
Your personal data will be stored for 2 years from your participation. However, information included in accounting material is stored for 5 years from the end of the financial year in accordance with the Danish Bookkeeping Act. The data can also be stored longer in anonymised form.
8. Disclosure to other data controllers and entrustment to data processors
To fulfil the above purposes, we may grant access to your personal data to third parties who provide relevant services based on a contractual relationship with Experience Fredericia. These include IT suppliers, email providers and IT solution providers. Such service providers will only process personal data in accordance with our instructions and data processing agreements.
In connection with Experience Fredericia’s development, the company structure may change, e.g., through a full or partial sale of the company. In the event of a partial transfer of assets containing personal data, the processing basis for the related disclosure of personal data is generally Article 6(1)(f) of the GDPR, as Experience Fredericia has a legitimate interest in transferring parts of its assets and making commercial changes.
In addition to what is described above, your personal data will generally not be disclosed to a third party without your authorisation. However, under certain circumstances and according to the law, it may be necessary to disclose your personal data to:
9. Your rights
10. Questions and complaints
If you have any questions about this privacy policy or if you wish to complain about the way we process your personal data, you are welcome to contact us:
Experience Fredericia
Vendersgade 74, 4. sal
DK-7000 Fredericia
Phone: +45 9215 0123
ch@businessfredericia.dk
If your complaint is not resolved by us and you want to take the matter further, you can complain to the Danish Data Protection Agency:
The Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Phone: +45 33 19 32 00
Email: dt@datatilsynet.dk
1. Data controller and contact details
The data controller of your personal data is:
Experience Fredericia
Vendersgade 74, 4. sal
DK-7000 Fredericia
Phone: +45 9215 0123
ch@businessfredericia.dk
2. Visiting the website
2.1 Cookies
Types of personal data
Experience Fredericia uses cookies on the website www.experiencefredericia.dk and processes your personal data in connection with this. Experience Fredericia may collect the following personal data about you when you visit our website:
- IP address
- MAC address
- Browser history
- Information about your use of our website, including click behaviour
The purposes of the processing
Your personal data may be processed for the following purposes:
- Marketing in general
- Product and service development
- Statistics and analytics
Experience Fredericia processes your personal data on the following basis:
- Legitimate interests: We base the processing of your personal data on our legitimate interests in, for example, conducting statistics, analyses, providing support, as well as improving and developing our products and services (Article 6(1)(f) of the General Data Protection Regulation).
Storage period
Cookies are deleted in accordance with our cookie policy, which you can access via the round cookie icon in the bottom left corner. However, the data can be stored longer in anonymised form.
2.2 If you use the contact form on the website or otherwise communicate with us
Types of personal data
Experience Fredericia collects and processes your personal data when you use the contact form or chat function on the website www.experiencefredericia.dk or otherwise communicate with Experience Fredericia. Experience Fredericia collects, processes and stores the following types of personal data about you:
- Name, email address, phone number
- What your enquiry is about
- The date of your enquiry
- Other information you provide in connection with your enquiry. We encourage you not to provide us with sensitive personal data unless it is strictly necessary for the processing of your enquiry. In this connection, the information should only be sent in highly encrypted form if sent via email
Your personal data will be processed for the following purposes:
- Handling your enquiry
- General communication
- Statistics and analysis
Processing basis
Experience Fredericia processes your personal data on the following basis. The basis depends on the nature of your enquiry.
- Legitimate interests: We may process your personal data based on our legitimate interests in handling your enquiry, communicating with you and developing our products and services (Article 6(1)(f) GDPR).
- Contractual obligations: If your enquiry concerns the (potential) conclusion of a contract, we process your data in order to implement measures prior to the conclusion of the contract (Article 6(1)(b) GDPR).
Storage period
Your personal data will be stored for 1 year. However, the data can be stored longer in anonymised form.
If you are a customer or employee of one of our customers, suppliers or other business partners, please refer to the section below.
3. If you sign up for our newsletter
Types of personal data
Experience Fredericia collects, processes and stores your personal data for marketing purposes when you sign up for the newsletter. Experience Fredericia may collect, process and store the following types of personal data about you:
- Name and email address
- Your consent
- Your interests
- Your click behaviour in relation to posted material
- The company
- Relation to Experience Fredericia
- What type of company you work for
The purposes of the processing
Your personal data may be processed for the following purposes:
- Marketing
- Analytics and statistics
Processing basis
Experience Fredericia processes your personal data on one or more of the following bases:
- Consent: Experience Fredericia will only use your personal data for direct marketing purposes, including sending newsletters if you have given your prior and explicit consent to this (Article 6(1)(a) of the General Data Protection Regulation).
- Legitimate interests: The processing of your personal data for analysis and statistics is based on our legitimate interests in improving and developing our services (Article 6(1)(f) of the General Data Protection Regulation).
Storage period
Your personal data will be stored as long as your consent to receive newsletters remains active.
You can always withdraw your consent by clicking the unsubscribe link at the bottom of each email or by contacting us as described below. However, withdrawing your consent will not affect the lawfulness of the processing that preceded the withdrawal.
We keep documentation of your marketing consent for two years after you have withdrawn your consent to receive direct marketing material. The retention period is determined on the basis of Experience Fredericia’s legitimate interest in being able to document that direct marketing has taken place in accordance with applicable law (Article 6(1)(f) of the General Data Protection Regulation).
The data can also be stored longer in anonymised form.
4. If you are applying for a job at Experience Fredericia
When you apply for a job at Experience Fredericia, we process your personal data in connection with the recruitment process. We recommend that your application does not contain a social security number or sensitive personal data, for example, data revealing racial or ethnic background, religion, trade union membership, sexuality or health-related information.
Types of personal data
Experience Fredericia may collect, process and store the following types of personal data about you:
- Contact details such as name, email address and phone number
- Information included in the application, CV and any attachments
- Relevant information that is publicly available on the internet and social media, including information about previous employment, activities, competences, performance and general appearance
- Results of any personality tests you have taken
- Results of completed cases
- Criminal record, if necessary for the position you have applied for
- References from previous and/or current employers that you have indicated in your application or that you have given consent for us to contact
- Health-related information if the position you have applied for has specific health requirements
- Other information you provide in connection with the recruitment process
Purpose of the processing
Your personal data will be used to assess whether we want to offer you a position at Experience Fredericia.
Processing basis
Experience Fredericia processes your personal data on one or more of the following bases:
- Legitimate interests: We may process your personal data on the basis of our legitimate interest in assessing whether we wish to offer you employment, including on the basis of the information you provide in your CV, application and any attachments, relevant information publicly available on the internet and social media, results of personality tests, references from referees you have provided details of in your application, and other information you provide in connection with the recruitment process. The processing may also be necessary for our legitimate interest in the defence or exercise of legal claims (Article 6(1)(f) of the GDPR).
- Consent: If we wish to obtain references from former and/or current employers that you have not provided as references in your application, we will only do so if we obtain your consent (Article 6(1)(a) of the GDPR).
- If we need to see your criminal record as part of our assessment, we will ask for your consent (section 8(3) of the Data Protection Act).
- If the position you have applied for has special health requirements, we will – after a specific assessment – ask for your explicit consent prior to the processing of such personal data (Article 9(2)(a) and Article 6(1)(a) of the General Data Protection Regulation).
Storage period
If you are offered a position at Experience Fredericia, your application and other relevant personal data collected in connection with the recruitment process will be stored by us in your personnel file.
If you are not offered a position, we will retain your application and any additional personal data collected during the recruitment process for a period of 12 months after our rejection, unless you have consented to a longer retention of such personal data.
You can at any time revoke any consent you may have given as part of our recruitment process. Withdrawing your consent will have an effect on the future processing of your personal data, but will not affect the lawfulness of the processing based on the consent before the withdrawal. If you wish to withdraw your consent, you can contact us as indicated below.
Criminal records are deleted immediately after we review them.
5. If you are a customer, supplier, business partner, etc.
This section includes the policy for Experience Fredericia’s processing of personal data about owners of sole proprietorships or contact people at customers, suppliers and other business partners that collaborate with Experience Fredericia.
Collection of personal data
Experience Fredericia may collect, process and store your personal data in the following cases:
- When your company or the company you work for enters into an agreement with Experience Fredericia
- When you have shown interest in Experience Fredericia’s products and services, for example by giving Experience Fredericia your business card
- When you collaborate and communicate with Experience Fredericia
Types of personal data
Experience Fredericia may collect, process and store the following types of personal data about you:
- Name, email address, phone number and similar contact information
- Personalised information, e.g., preferred language
- Organisational information such as company name and address, job title, employment area, primary work location and country
- Contractual information such as orders, invoices, contracts and other agreements between your company (or your employer) and Experience Fredericia that may contain your contact information
- Financial information, such as payment terms and bank details (if a sole trader)
The purposes of the processing
Your personal data may be processed for the following purposes:
- General planning, fulfilment and administration of collaborations, including contracts
- Administration such as processing payments, accounting, auditing, as well as to provide support
- Newsletters and other marketing communications
- Execution of your requests
- General communication
- Product and service development
- Statistics and analysis
- Compliance with applicable laws and regulations, e.g., fulfilment of our obligations to prevent illegal activities
- Dealing with conflicts
Processing basis
Experience Fredericia primarily processes your personal data on one or more of the following bases:
- Contractual obligations: In certain cases, the processing of your personal data is necessary to fulfil a contract (Article 6(1)(b) GDPR).
- Legitimate interests: We may process your personal data on the basis of our legitimate interests in e.g., managing day-to-day operations in accordance with lawful and fair business practices, including planning, execution and administration of the collaboration or our legitimate interest in e.g., performing statistics, analyses, marketing activities (where consent is not required), providing support, as well as improving and developing our products and services. The processing may also be necessary for our legitimate interest in preventing fraud or establishing, defending or exercising legal claims (Article 6(1)(f) GDPR).
- Legal obligation: The processing of your personal data will in some cases be necessary for compliance with legal obligations, such as our obligation to prevent illegal activities (Article 6(1)(c) GDPR).
Storage period
Your personal data will be stored for 3 years from the end of the collaboration. However, the data can be stored longer in anonymised form.
6. If you visit our social media profiles
This section includes the policy for Experience Fredericia’s processing of personal data collected via Experience Fredericia’s profiles or social media pages.
Experience Fredericia and the social media providers are joint data controllers for the processing of personal data collected in connection with your visit to Experience Fredericia’s profile or page on the individual social media platform. Experience Fredericia complies with the Danish Data Protection Agency’s guidelines on joint data responsibility and endeavours, using available tools and means to best ensure that you receive information about the processing of your personal data when you visit Experience Fredericia’s profiles or social media pages.
Experience Fredericia has profiles or pages on the following social media platforms:
- Facebook (Meta Platforms Ireland Ltd.)
- Facebook’s privacy policy is available here
- You can customise your privacy settings on Facebook here
- LinkedIn (LinkedIn Ireland Unlimited Company)
- LinkedIn’s privacy policy is available here
- You can customise your privacy settings on LinkedIn here
- Instagram (Meta Platforms Ireland Ltd.)
- Instagram’s privacy policy is available here
- You can customise your privacy settings on Instagram here
Collection of personal data
When you visit or interact with our social media profiles, Experience Fredericia and the social media provider may collect, process and store the following types of personal data about you:
- Information available on your profile, including your name, gender, marital status, workplace, interests and location
- Whether you “liked” or used other reactions on our profile
- Comments you leave on our posts
- That you have visited our profile
The purposes of the processing
Experience Fredericia processes your personal data for the following purposes:
- Improving our products and services, including our social media profiles and pages
- Statistics and analysis
- To communicate with you if you comment on a post, leave a review or send us a message
- Marketing in general
- To improve their advertising system
- To provide Experience Fredericia with statistics that the social media providers compile based on your visit to our profiles and pages, among other things
- To advertise and customise the activities on the site.
Processing basis
The processing of your personal data is based on the following grounds:
- Legitimate interests: Experience Fredericia bases the processing of your personal data on our legitimate interests in being able to communicate with and market ourselves to you on our social media profiles and our legitimate interest in improving our products and services (Article 6(1)(f) of the General Data Protection Regulation). Processing of your personal data by the social media providers is based on their legitimate interests, including their interest in improving their advertising system and providing statistics to Experience Fredericia, which the social media provider compiles based on your visit to Experience Fredericia’s profile or page on the social media. In addition, social media providers have a legitimate interest in providing an innovative, personalised, secure and profitable service (Article 6(1)(f) GDPR).
- Consent: The social media providers process some of your personal data in accordance with your consent, which you can withdraw at any time via your social media privacy settings (Article 6(1)(a) GDPR).
Storage period
Your personal data will be stored for 1 year. If you no longer want your likes, comments and reviews to appear on our profiles or social media pages, you must delete this information yourself. However, the data can be stored longer in anonymised form.
Please refer to the privacy policy of the individual social media provider for information on how long they store your personal data.
Who do social media providers share your personal data with?
Social media providers may share your personal data with the following categories of recipients, among others:
- Other entities in the social media provider’s group
- Externally with partners who provide analysis and research services
- Advertisers
- Other individuals who visit our profile or social media page (to the extent that your information is publicly available)
- Researchers and other academics
The social media providers may transfer your personal data to recipients outside the EU/EEA in accordance with applicable data protection legislation. You can read more in each provider’s privacy policy.
You can read more about who Experience Fredericia shares your personal data with in the section Disclosure to other data controllers and transfer to data processors
7. If you sign up for our events
Types of personal data
When you register for an event, we process your personal data. Experience Fredericia may collect, process and store the following types of personal data about you:
- Name, email address, phone number
- The company
- Payment details if you register for an event that requires payment
- Which events you sign up for and attend
- Whether you sign up for our newsletter
Purpose of the processing
Experience Fredericia processes your personal data for the following purposes:
- Administration of the event
- Completing your registration
- Communicating with you about the event, then forwarding relevant event material
- Improving our services
- Statistics and analysis
- General marketing
Processing basis
Experience Fredericia processes your personal data on one or more of the following bases:
- Contractual obligations: The processing is necessary to fulfil our agreement with you regarding your participation in the event (Article 6(1)(b) of the GDPR).
- Legitimate interests: Experience Fredericia bases the processing of your personal data on our legitimate interest in being able to communicate with you regarding the event in question, including forwarding relevant material from the event, our legitimate interest in conducting statistics and analyses and improving our services, and our legitimate interest in marketing ourselves to you (where consent is not required) (Article 6(1)(f) of the General Data Protection Regulation).
Storage period
Your personal data will be stored for 2 years from your participation. However, information included in accounting material is stored for 5 years from the end of the financial year in accordance with the Danish Bookkeeping Act. The data can also be stored longer in anonymised form.
8. Disclosure to other data controllers and entrustment to data processors
To fulfil the above purposes, we may grant access to your personal data to third parties who provide relevant services based on a contractual relationship with Experience Fredericia. These include IT suppliers, email providers and IT solution providers. Such service providers will only process personal data in accordance with our instructions and data processing agreements.
In connection with Experience Fredericia’s development, the company structure may change, e.g., through a full or partial sale of the company. In the event of a partial transfer of assets containing personal data, the processing basis for the related disclosure of personal data is generally Article 6(1)(f) of the GDPR, as Experience Fredericia has a legitimate interest in transferring parts of its assets and making commercial changes.
In addition to what is described above, your personal data will generally not be disclosed to a third party without your authorisation. However, under certain circumstances and according to the law, it may be necessary to disclose your personal data to:
- The police
- Lawyers
- Auditors
- Courts
- Public authorities
- Potential buyers
- Affiliated companies
9. Your rights
- You have the right to access the personal data we process about you
- You have the right to object to our collection and further processing of your personal data
- You have the right to rectify or delete your personal data, subject to certain statutory exceptions, including the Bookkeeping Act
- You have the right to ask us to restrict the processing of your personal data
- Under certain circumstances, you can also request a copy of your personal data, as well as the transmission to another controller of the personal data you have provided to us (data portability)
- You can withdraw any consent you have given at any time. We will then delete your personal data unless we can continue processing on another basis. You can unsubscribe from our newsletter by clicking the link at the bottom of the newsletter
10. Questions and complaints
If you have any questions about this privacy policy or if you wish to complain about the way we process your personal data, you are welcome to contact us:
Experience Fredericia
Vendersgade 74, 4. sal
DK-7000 Fredericia
Phone: +45 9215 0123
ch@businessfredericia.dk
If your complaint is not resolved by us and you want to take the matter further, you can complain to the Danish Data Protection Agency:
The Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Phone: +45 33 19 32 00
Email: dt@datatilsynet.dk